Terms and Conditions


Gendron Inc.
520 W Mulberry St.
Bryan OH  43506

419-636-6921  Fax
800-537-2521  Customer Service
E Mail: sales@gendroninc.com


Payment Terms: 1% 15 days, Net 30 days
Prices: Subject to change without notice
Minimum Order: $25.00 minimum
Shipping: All shipments are FOB factory, freight pre-paid and added to invoice unless carrier, freight cost and special handling is specified by our customer.

FREIGHT DAMAGE: Carefully inspect all packages upon receipt. Note any damages with the carrier prior to accepting shipment. Gendron is not responsible for products damaged in transit.

RETURN GOODS: A Return Goods Authorization is required for any product returned to Gendron. Contact Customer Service for the RGA. All returns are subject to 25% re-stocking and handling charge. Returns must received within 30 days of purchase. Gendron reserves the right to refuse issuing an RGA for any return. Please note: most all Gendron bariatric beds are built to order. Beds built to order are not returnable.  An order of equal value may be required in exchange for the return of build to order beds.

PRODUCT DEMONSTRATION AND EVALUATION: A program is available. Contact Customer Service for details and requirements.

PRODUCT WARRANTY: All Gendron products that are manufactured by Gendron in the USA carry a specific warranty on electronics and welded structures. Contact Customer Service for specific product warranty.