Contact Us

Gendron Inc.
520 W Mulberry St.
Bryan OH 43506

800-537-2521 Customer Service
419-636-0848
419-636-9261 Fax

sales©gendroninc.com

Customer Service

Lori
lbelcher@gendroninc.com

Robin
rbell@gendroninc.com

Tracy
tbanks@gendroninc.com

Shawn Heraty
National Sales
sheraty@gendroninc.com

Terms and Conditions of Sale

Payment Terms: 1% 15 days, Net 30 days
Prices: Subject to change without notice
Minimum Order: $25.00 minimum
Shipping: All shipments are FOB factory, freight pre-paid and added to invoice unless carrier, freight cost and special handling is specified by our customer.

FREIGHT DAMAGE: Carefully inspect all packages upon receipt. Note any damages with the carrier prior to accepting shipment. Gendron is not responsible for products damaged in transit.

RETURN GOODS: A Return Goods Authorization is required for any product returned to Gendron. Contact Customer Service for the RGA. All returns are subject to 25% re-stocking and handling charge. Returns must be received within 30 days of purchase. Gendron reserves the right to refuse issuing an RGA for any return. Please note: most all Gendron bariatric beds are built to order. Beds built to order are not returnable.

PRODUCT DEMONSTRATION AND EVALUATION: A program is available. Contact Customer Service for details and requirements.

PRODUCT WARRANTY: All Gendron products that are manufactured by Gendron in the USA carry a specific warranty on electronics and welded structures. Contact Customer Service for detailed product warranty.